Sunu App Support Guide

Welcome to our support guide for Sunu App, we will go over the most common issues that might come up when using the Sunu App.   Pairing Issues When starting the pairing process, take into account the following:…

Read More »

Sunu Band Support Guide

Welcome to our Troubleshooting section focused on Sunu Band, here you will find useful information and troubleshooting tips that will help you understand a little more on Sunu Band, and in case you experience issues with your device…

Read More »

What is Sunu Band?

The Sunu Band is a smart-watch and electronic mobility/navigation aid for the blind and visually impaired. Sunu Band uses ultrasonic (echolocation) technology to sense the user’s surroundings and can detect objects up to 16ft (5.5 meters) away. Sunu…

Read More »

Getting to know your Sunu Band

Let’s begin by exploring the different parts of your Sunu Band. Below is an image of the Sunu Band with numbers next to its important parts. Sonar Sensor (Number 1): The sonar is the metal cylinder located at…

Read More »

Wearing your Sunu Band

You can wear the Sunu Band on either your left or right hand. White cane and guide dog users should wear their Sunu Band on the opposite hand to which they handle their mobility aid. To wear the…

Read More »

Charging your Sunu Band

You need to charge the Sunu Band before using it for the first time. A micro-USB to USB cable is included in the Box. We recommend that you recharge your device for at least three hours. The battery…

Read More »

Operating your Sunu Band

Sunu Band’s interface consists of two buttons and a touchpad. It works similarly to a smartphone, enabling you to access the various functions (or apps) within the Sunu Band.  I. The Buttons Sunu Band has two buttons on…

Read More »

Telling the time with your Sunu Band

Sunu Band Haptic Watch allows you to read the time via discreet vibratory pulses, each pulse has a numeric value. Sunu Band also functions as a ‘talking watch’ when voice service is enabled. At first, it might seem…

Read More »

Using the obstacle detector

Let’s take a few moments to locate the Navigate Button. This small button is located furthest away from the sonar sensor and is smooth in texture. It is a multifunctional button where you will be able to access…

Read More »

Getting acquainted with the haptic feedback

The Sunu Band is an electronic mobility aid that functions as either a ‘stand-alone’ mobility device or work as a compliment to the white cane or guide dog. Our mobility guide will teach you the basic techniques that…

Read More »