Getting up-and-running with your Sunu App

I. Download the Sunu App

The Sunu App is available for iOS and Android. You can download the app for iOS from the App Store and Google Play Store. The Sunu App is fully accessible with voiceover for iOS and Talkback for Android. 

Please review our Privacy Policy and Terms of Use before creating your account. Parents or legal guardians of children under the age of 13 must register on behalf of their child.

Create an account: You can login via your Facebook and Twitter. Additionally you can create an account with Sunu by selecting the Sign Up option and complete the form.

Please be sure to enable Bluetooth, accept push notification and allow location permissions for Sunu App. 

II. Pairing Sunu Band

The Sunu Band ‘Status Bar’ is at the top of the Dashboard screen. The status bar will indicate the battery level and when future updates are available. 

Step 1: Press the Pair button to initiate linking your Sunu Band to your smartphone. We recommend that you also press the HOME button on your Sunu Band.  A series of voice prompts will inform you during the pairing process. It is important to keep your phone close to your Sunu Band during pairing. For iOS devices, bring the back of your iPhone in close proximity to the touchpad. 

Step 2: If successfully paired, the voice prompt will announce that Sunu Band is connected. 

If you encounter any difficulties pairing your Sunu Band, please make sure that bluetooth is enabled on your phone, that your Sunu Band is charged or recharging and that your phone is in near proximity (or touching) your Sunu Band.  

III. Updating the Sunu Band

The status bar button will change to ‘Update’ as soon as your Sunu Band is paired with your smartphone. A red circle with a number one will appear if an update is available. 

Step 1: Press the ‘Update’ button to initiate the download and installation of the new Sunu Band firmware . We recommend that you also press the HOME button on your Sunu Band.  A series of voice prompts will inform you about the progress of the update. It is important to keep your phone close to your Sunu Band during pairing. For iOS devices, bring the back of your iPhone in close proximity to the touchpad. 

Step 2: The voice prompt will announce when the update is successfully installed, and the Sunu Band will vibrate.